Workday® Post-Go-Live Project Management
Implementing an ERP system like Workday can be a daunting task with months of planning and preparation leading up to the go-live date. Most organizations, however, fail to realize that go-live is just the beginning. Post-go-live project management is a pivotal part of any implementation, but it often goes overlooked. In this blog post we’ll take a look at some of the most common post-go-live problems to consider when planning your Workday implementation.
End-User Training
One of the most common problems with post-go-live support is training your employees how to use the features that you’ve just implemented. Educating your staff on new systems and procedures can take up a lot of time, energy, and resources. Some implementation partners will help provide everything from knowledge-transfer documents to personal training so your teams are ready to hit the ground running, while others will leave you on your own post-go-live. Be sure to verify which one you are working with, and keep in mind that it’s never too early to start training and preparing your employees.
Testing Support
Another common problem with implementation projects is testing support. When implementing or integrating pivotal applications like Workday HCM or Workday Financial Management, a small error can lead to some big problems, which is why testing your new and updated business processes is so important. Some implementation consultants offer testing support as part of their services, but not all do. Testing is a continuous process of quality improvement and is a pivotal component at every stage of your project. Consider your testing support needs before working with an implementation partner to ensure continued success at your organization.
Reports & Analytics
Reporting is a big part of Workday’s capabilities, but is often overlooked in post-go-live planning. While any Workday implementation will come with pre-built reports and dashboards, these are often inadequate for the unique needs of large organizations. To secure important reporting functions and analytical capabilities, you should plan to develop customized reports and dashboards uniquely tailored to your business processes. To get the most out of your Workday investment, ask your implementation partner about collaborating to deploy custom reports and dashboards in Workday.
Data Conversion
If you are using any third-party software besides Workday you will either have to integrate or migrate your data to your new Workday implementation. This process can be labor intensive, time consuming, and potentially risky. Migrating data between applications manually can expose your organization not only to the risk of human error, but also to security risks. Make sure that your valuable data is transferred quickly and securely by working with experienced consultants.
Release Management
Twice a year Workday releases major feature updates designed to increase functionality and enhance user experience. Release management is the often overlooked process of updating your Workday functionality and involves analyzing release documentation to find updates relevant to your organization. Release Management is a continuous process that must be executed and tested at least twice throughout the year. While not all implementation partners provide release management services, finding one that does can save your organization a great deal of time, money, and resources.
How Makse Group Can Help
If your organization needs support in any of the above areas, Makse Group is here to help.
Here at Makse Group our mission is to provide the best Workday services, while our vision is to redefine how companies see consultants from short-term hired help to long-term trusted partners. We offer a full array of Workday services to cover the full spectrum of project needs, from strategy to solutions and support. When you work with Makse Group, you work with a dedicated team that understands the unique challenges of your organization and strives to build personal connections while fostering long-term relationships. Learn more about our Workday Services, or Contact Us to speak to a Workday expert today!
